Delivery and returns
A fee by region or free pickup, cash on delivery, and no surprises at the door.
Delivery fees
Beirut: $5. Metn and Keserwan: $6. Anywhere else in Lebanon: $7. One fee per order, whatever its size. You choose your region at checkout.
Most orders arrive in 2 to 4 working days. The courier calls the number you gave us before coming.
Free pickup in Sin el Fil
Choose pickup at checkout and there's no delivery fee. We'll call you to arrange a time and send you the exact location, and you pay in cash when you collect.
Cash on delivery
You pay the total shown at checkout, in cash, when the parcel is in your hands. We don't take cards or transfers online.
Please have the exact amount ready if you can; couriers don't always carry change.
Check before you pay
Open the parcel in front of the courier and check your keychains. If something is wrong, you can refuse the parcel and pay nothing.
Returns
We don't take returns or exchanges: once you've paid for your order, the sale is final. That's why we ask you to check your keychains in front of the courier, or when you collect them, before you pay.